Frequently Asked Questions
Everything you need to know about your NONA shopping experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As our styles range from tailored to oversized, we recommend checking the individual 'Fit & Fabric' notes for the most accurate information.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of reaching our warehouse, and refunds are issued to your original payment method.
Do you offer international shipping?
Yes, NONA ships worldwide. International delivery typically takes 7-14 business days depending on the destination. Please note that customs duties and taxes may apply upon arrival.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At NONA, we are committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes to ensure our garments are as kind to the planet as they are to your wardrobe.